James Hardy - eCommerce Speaker

Current Keynote Presentations

The Future of eCommerce: Insights from Alibaba
Discover how Alibaba’s ecosystem functions and its path to phenomenal success. James highlights Alibaba's rapid expansion and its disruptive impact on various industries, even beyond its traditional core sectors. This keynote covers Alibaba’s organizational structure, culture, and approach to business relationships that have empowered it to become a global force.

Ecosystems and the Future of Business
Attendees will gain insights into business ecosystems, with examples from multiple sectors illustrating the efficacy of this strategy. James discusses why ecosystems represent the future of business and connects these ideas to a unified business theory and operating model for all enterprises.

Alibaba
Exploring the Consumer-to-Business (C2B) model, on-demand development, automated decision-making, and rapid feedback loops. James explores Alibaba’s concept of Smart Business and its implications for emerging technologies as the company redefines fundamental business concepts.

Alibaba & Amazon
James analyzes the distinct strategies of these two giants and the lessons to be drawn from each. Amazon focuses primarily on its customers while maintaining most of its capabilities in-house, whereas Alibaba emphasizes its entire ecosystem and fosters numerous business partnerships across its operations. Drawing essential insights from both, James forecasts their competitive outcomes in markets such as India.