Nancy Rademaker

A fantastic MC, Conference Moderator, and Speaker, Nancy is one of the few female keynote speakers who specializes in the impact of digitalization on customer and employee behavior.

With over 20 years of experience in analyzing how technology has transformed and continues to impact every aspect of society, Nancy shares her passion through brilliantly insightful keynote speeches. Having previously worked with numerous influential IT companies, including Microsoft in both the Netherlands and wider Europe, she is recognized as an expert in her field. Nancy combines her deep knowledge and excitement about the tech world with her past experience in education and her passion for customer-centric strategies, creating adaptable keynotes that convey vital lessons for various corporate industries. She has energized many boardroom meetings and roundtable discussions with bold presentations on topics like AI, digital transformation, and business model rejuvenation.

Nancy's inspiring keynotes can be delivered in either English or Dutch and encourage business leaders and employees to be their best selves and adapt to the ever-changing corporate landscape. Drawing from her first-hand experiences, she makes her keynotes relevant, cutting edge, and dynamic.

Keynote Speech Topics

The X Factor of Customer Centricity

This keynote speech focuses on a recent trend from the past decade that has seen the concept of customer "experience" grow dramatically. In an age where everything is available to everyone virtually 24/7, emotions and experience now play a much larger role when choosing products and services.

This keynote takes audiences on a journey exploring human change, its impact on organizations, and how customer experience is key to securing repeat business. With technology at its core and AI algorithms tracking customer preferences, this is an exciting exploration into the needs of the "New Customer".

The Power of AI

In this keynote, Nancy discusses how big data and emerging technologies have placed us on the edge of a new Augmented Age that will change both business and society itself.

With an easy-to-understand overview of what AI is, how it works, and simple-to-follow entertaining examples to help the audience grasp the concept of algorithms, machine learning, image generation, and predictive maintenance, among others, this keynote is ideal for any corporate company.

Crucially, in this keynote, Nancy will discuss what Artificial Intelligence can do for your business and how it can be utilized to gain a deeper customer understanding.

Culture & Leadership in the Beyond

Technology is continuously transforming and evolving the world around us like never before. Just as it impacts our personal lives, it also affects the business world. Business leaders must constantly adapt and evolve to thrive in what Nancy terms 'The Beyond'.

In this keynote speech, Nancy covers how it is essential to keep evolving and abandon traditional ways of thinking to maintain employee engagement and attract new talent. With a new culture and the current focus on well-being, business leaders must strive to create organizations that inspire their employees.

Healthcare in The Beyond – Patient Centricity is THE Leading Game

With digital, mobile, AI, and Small and Big Data rapidly becoming the New Normal, all of society is transforming, including the healthcare sector.

In this keynote speech, Nancy demonstrates how technological factors have affected human behavior and how this will ultimately impact healthcare. Driven more by consumers than physicians, healthcare companies need to adopt a more flexible and fluid strategy to adapt to the new hyperconnected world.

This presentation focuses on the required strategic shifts and provides practical steps that companies can start implementing immediately.